Best Practices for Buildling Empathy Through Live Animal Encounters
Suzanne Akerman
February 2019
This discussion provides an overview and examples of some of
the best practices for integrating empathy messaging into live
animal encounters including: individualization, perspective-taking, modeling, anthropomorphism, and transparency of intent.
This document captures known efforts to foster empathy that are being carried out by stakeholders in the broader zoo and aquarium field and other relevant fields.